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| Success Stories > Business Strategy and Transformation Scenario 3: Business Strategy and Transformation Consulted with a mutual fund company to create strategic solutions for the entire enterprise through an activity-based cost analysis for IT, Human Resources and Operations management. The analysis led to a multi-year program that resulted in all aspects of the enterprise "working in concert". Components of the transformation included: technology infrastructure delivery; human performance delivery including a competency model and a compensation model; process redesign; leadership development; executive coaching; and business integration team building. Results were substantial; client was transformed from a $3 billion book of business with 60 employees to a top rated mutual fund company with an $18 billion book of business and only 45 employees. The transformation also resulted in significant improvement in customer service. Next: Scenario 4: Organization Transformation | Up to Success Stories |
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